Call on expert support where and when it really matters
Take on any cargo and any destination knowing expert assistance is always close at hand. With Thermo King Breakdown Assistance, you can prioritize skilled support for both your Thermo King equipment and trailer-related breakdowns. So for gaining fast access to experienced, fully trained specialists in an emergency, you’ll know they’re just a phone call away.
Keep on delivering with Thermo King Breakdown Assistance
Support for Thermo King equipment
Keep your Thermo King transport refrigeration units running and earning when traveling abroad, with expert assistance available 24/7:
- Speak to an authorized dealer in your language when a problem occurs
- No payment at point of repair for customers with a ThermoKare contract, or with a guaranty of payment from their Thermo King home dealer
- Access local dealers across Europe, with an 00800 number for a limited number of countries (including limited mobile accessibility)
Local service numbers
- Belgium: +32 270 01 735
- Denmark: +45 38 48 76 94
- France: +33 171 23 05 03
- Germany: +49 695 00 70 740
- Italy: +39 02 69 63 32 13
- Spain: +34 914 53 34 65
- The Netherlands: +31 202 01 51 09
- United Kingdom: +44 845 85 01 101
- Kazakhstan: +7 727 349 31 08
- Russia: +7 499 271 85 39
- Others: +32 270 01 735
Roadside assistance for trailers
Take confidence in knowing your trailers are protected by a 3rd party service network, and the authorized Thermo King dealer network:
- Gain trailer-related breakdown support on tires, brakes, axles, tail lifts, lights, and accessories
- Responses coordinated by a European-wide service provider
- Trailers need to be subscribed prior to being able to utilize this service
Local service numbers:
- Belgium: +32 270 01 735
- Denmark: +45 38 48 76 94
- France: +33 171 23 05 03
- Germany: +49 695 00 70 740
- Italy: +39 02 69 63 32 13
- Spain: +34 914 53 34 65
- The Netherlands: +31 202 01 51 09
- United Kingdom: +44 845 85 01 101
- Kazakhstan: +7 727 345 80 96
- Russia: +7 499 271 85 39
- Others: +32 270 01 735
Talk to a dealer about Thermo King Breakdown Assistance
With the Thermo King Dealer Network you can call upon immediate, specialist support when and where you need it most. What’s more, these are dealers who fully appreciate what matters most to you: vehicle uptime. As a result these skilled technicians will always put your business first, and go that extra mile to provide a standout service experience.
Locate your nearest dealer